AI Chatbot News

Top 15 AI Sales Tools & Software for 2024 Thanks to AI, managers have the tools to monitor performance in real time. Sales teams know that some customers are easier to talk to than others! Dialpad Ai’s features, like Custom Moments, are ideal for capturing the sentiment of interactions in real time, with the option […]

What is NLU: A Guide to Understanding Natural Language Processing Conversely, NLU focuses on extracting the context and intent, or in other words, what was meant. Going back to our weather enquiry example, it is NLU which enables the machine to understand that those three different questions have the same underlying weather forecast query. After